Shipping

General information

All orders received before 1:00 p.m., from Monday to Friday, are prepared the same day and delivered within 24 hours from the order confirmation. Those received after this time are prepared the next day and delivered within 24 hours from this date.

Orders registered during the weekend are prepared on Monday, shipped the same day and delivered 24 hours from that day. In any case, if you consider that your order is taking longer than expected, you can contact us here. Contact

When we have sent your order, you will receive a confirmation email with a link to track it. In case of absence, the courier will contact you to agree on a new schedule that suits your preferences. 

We ship to Spain, except Balearic Islands, Canary Islands, Ceuta and Melilla. We continue working to reach these regions. Shipments have no cost or minimum amount.

Due to saturation of the courier companies during Christmas season, sales, Black Friday and Cyber Monday, it is possible that some shipments may suffer delays. If your order has not been delivered within a reasonable time, you can contact us to find a solution. Contact

Returns

If your plant has arrived broken or in poor condition, we will send you a new one free of charge within 24-48 hours. You can contact us here. Contacto

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